I am a disabled member of Navy Federal Credit Union. Their building is very difficult for me to enter. I went to NFCU on July 19 to cash a check. I had to go inside the bank to do my business. No employee of NFCU opened the doors for me! The person whose job is to help open the doors only sat at her desk and watched. She neither got up to open when I entered nor when I left. I had to use my feet to push the doors open.

While leaving, my caregiver complained to the so-called door opener about the doors. She stated there have been many complaints about the doors, but they are ADA compliant. So they’re ADA compliant? That doesn’t change the fact the weight of the doors don’t pull me out of my wheelchair when I try opening the two glass doors! I don’t want to think what could happen if my feet broke through the glass while pushing it open to exit the building!

I had to return later using my electric cart. I could not hold the door to open it while backing up! The door handle kept slipping out of my grip. The previously mentioned employee only sat at her desk and watched. Another member was kind enough to help. No one can guarantee there will always be another member having to enter each time I go there!

There is only one solution to this problem! It is called automatic door openers!

Rebecca Warn
Oak Harbor