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Payroll problem raises doubts | Letter
Whidbey General Hospital’s board of commissioners’ meeting Dec. 13, 2010, displayed CEO Tom Tomasino’s angst at having an employee read a letter complaining about years of the hospital underpaying employees their overtime wages. Mr. Tomasino acknowledged the hospital had known about the situation since 2009 and was excited about the hospital’s purchase of a new ADP payroll system which would not only pay overtime correctly but also calculate the extent of the previous underpayments.
Next we learn that hospital’s implementation schedule derailed because administration underestimated the time required for the process and that it was further delayed due to the level of programming by ADP being underestimated. Later we’re told that there were difficulties with training managers to the system.
Eventually the payroll system went live in January of this year. Is there any surprise that Carolyn Pape, chief human resource officer, recently released a memo stating that the ADP system has been paying overtime incorrectly? What’s worse is that an employee identified the problem and not the hospital payroll team. The employee’s finding was forwarded to administration through the union and Ms. Pape responded via her memo.
How long will the Whidbey General Hospital Board of Commissioners tolerate this extreme level of administration incompetence? How can they ask us for $50 million to have this administration plan and build a new wing? Let’s look at the situation as if the hospital was an automotive repair shop. Although incapable of changing the oil they are asking us to bankroll their rebuilding an engine.